Why can't I add or change anything? (view-only access)
A View only badge means your role lets you look at a module but not change it. Here is how to tell, and who can give you more access.
Video 33 s 2 steps Updated 5 Nov 2026
If the New and Save buttons are missing, or you see You have view-only access, your role gives you View access to that module: you can look, search and print, but not add, change or delete.
How to tell
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Look for the View only badge at the top of the screen. It shows in every module where your role is view-only. Buttons such as New invoice are hidden.
The View only badge -
Trying to add something anyway (for example from a saved link) takes you back with the note You have view-only access to ….
Adding is blocked
What to do
- Ask an owner or admin of your company to change your access. They open Team, click Access on your row and pick a role with Full for that module, or change the role itself in Team → Roles.
- A module that is missing from your menu altogether is set to None for your role, or isn't in your company's plan (see Why is a module not in my plan?).
Note Owners and admins always have full access to everything.