Cancel, resume, invoices and your card
Download your receipts, change your card, cancel at the end of the period, or resume a cancelled subscription.
Once you pay by card, your receipts, your card and cancelling are handled in a secure page of our payment partner. You open it from Billing → Manage payment & invoices.
Steps
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Open Billing. The Status card shows when your subscription renews. History lists each payment.
Open Billing -
Click Manage payment & invoices (in Your bill, on the right). It opens the payment page, where you can:
- download every receipt and invoice as a PDF,
- change the card or the billing address,
- cancel the subscription.
Manage payment & invoices -
Cancelling stops the next renewal. You keep using Owlvix until the end of the period you paid for; the Billing page shows Your subscription ends on ….
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Changed your mind? Click Resume subscription on the Billing page before the end date. It keeps renewing on the same card, with no new checkout.
Cancel or resume
Note If a payment fails, the Billing page turns red with Update card. Card subscriptions get a few days' grace while the payment is tried again.
Good to know
- Not paying by card (for example by bank transfer)? There is no Manage payment & invoices button; contact us for receipts or to cancel.
- Cancelling doesn't delete anything. To take your data, see Export your data or close your account.